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Terms of Service

Welcome to 16PersonalityLab.

Through these Terms of Service, we aim to clearly explain the services provided by 16PersonalityLab, the rules for using them, and your related rights and interests.

16PersonalityLab provides online personality assessments, test reports, personalized analyses, AI-assisted features, and other related digital services. By using our services, you confirm that you have read and agree to these Terms of Service.

If you have any questions about these Terms or our services, please contact our customer support team.

1. Description of Services

16PersonalityLab provides online personality assessments, self-exploration, digital reports, personalized analyses, AI-assisted features, and other related digital services.

The specific content, price, method of use, and validity period of different products may vary. Please refer to the purchase page and product description for details.

2. Tests and Results

16PersonalityLab's tests are primarily intended for personality exploration, personal interest, and informational reference.

Test results are based on answers provided by users and the scoring, analysis, or generation methods we use. Test results may be affected by the testing environment, individual condition, manner of interpretation, and other factors.

Test results do not represent an absolute determination of an individual's abilities, personality, or future performance.

Unless otherwise expressly stated on the product page, test results do not constitute:

a medical diagnosis;

a psychological diagnosis;

a clinical assessment;

a determination of professional qualifications;

an educational admission or hiring decision;

a formal assessment by another professional institution.

For important medical, mental health, educational, career, or other matters, please consult a qualified professional in the relevant field.

3. Accounts

Some services require you to register an account or provide a valid email address.

You must provide true and accurate information and properly protect access to your account.

You may not use another person's account without authorization or use technical means to circumvent access restrictions, payment restrictions, or other security measures.

4. Purchases and Payments

Product prices, purchase methods, and specific benefits are subject to the information displayed on the purchase page.

We offer one-time purchases, not subscription services, and no charges will be incurred automatically.

After payment is completed, we will provide you with the corresponding digital content or services according to the product type.

5. Digital Content

Some products constitute digital content or online services.

Before purchasing, please confirm the product, price, and specific content you are purchasing.

If digital content has already been generated, delivered, or used, refunds may be subject to restrictions under this website's Refund Policy and applicable law.

Please refer to the Refund Policy for specific refund rules.

6. AI and Automatically Generated Content

If a product includes AI features, related responses or analyses may be generated by automated systems.

AI-generated content may contain errors, be incomplete, or be unsuitable for particular circumstances.

You should not make medical, legal, financial, career, or other significant decisions solely based on AI output.

AI features are intended to provide information, exploration, and supplemental reference, rather than to replace professionals.

7. Intellectual Property

Unless otherwise stated, the text, images, designs, software, test content, report structures, databases, and other content on the 16PersonalityLab website belong to 16PersonalityLab or the relevant rights holders.

You are granted a limited right to use the relevant services for personal use.

Without authorization, you may not copy, sell, republish, scrape in bulk, reverse engineer, modify, distribute, or commercially use our tests, reports, or other content.

8. Prohibited Uses

You may not:

use the services in violation of applicable law;

attempt to circumvent payment or access restrictions;

damage or interfere with the normal operation of the website;

use automated programs to scrape content in bulk;

infringe the intellectual property rights or privacy rights of others;

upload malicious code or other harmful content;

impersonate another person or provide fraudulent information.

If we discover conduct that violates these Terms or creates risks to the platform or other users, we may take measures such as restricting access, suspending accounts, or terminating services.

9. Service Availability

We will use reasonable efforts to keep the services operating normally, but the services may be temporarily unavailable due to networks, servers, third-party services, payment providers, security incidents, system maintenance, and other reasons beyond our reasonable control.

We do not guarantee that the services will always be uninterrupted or completely error-free.

For planned maintenance, we will provide advance notice where reasonable.

10. Limitation of Liability

We will use reasonable efforts to provide accurate, useful, and reliable content, but we do not guarantee that test results, analytical content, or AI-generated content will always be accurate, complete, or suitable for your specific circumstances.

To the fullest extent permitted by applicable law, 16PersonalityLab shall not be liable for indirect losses arising from decisions independently made by users based on test results, reports, articles, or AI content.

Nothing in these Terms limits liability that may not be excluded or limited under applicable law.

11. Changes to These Terms

We may update these Terms of Service in response to business, technological, or legal changes.

If material changes occur, we will notify users through the website or other appropriate means where reasonable.

The updated Terms take effect upon publication. Unless otherwise required by applicable law, your continued use of the services constitutes your acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms of Service, your account, purchases, or other services, please contact us at: [email protected]

13. Governing Law

The governing law and dispute resolution method for these Terms shall be determined based on 16PersonalityLab's actual operating entity, place of registration, and applicable law.

Nothing in these Terms affects any non-excludable consumer rights available to users under applicable law.

Last updated: August 15, 2026